Durant's Flowers Policy
Privacy Policy
Your trust matters when you browse, order, or contact Durant's Flowers online.
This privacy policy outlines the information typically involved in website visits, order requests, and customer communication.
Information we may receive
When you browse the site, submit a contact request, or begin an order inquiry, the information involved may include your name, contact details, delivery information, message content, and the general details needed to respond or prepare an order.
Basic website usage data may also be collected through standard analytics or server logging so the site can function, stay secure, and improve over time.
How we use information
Customer information is typically used to respond to inquiries, coordinate flower orders, confirm delivery details, communicate about substitutions when needed, and provide support related to the service being requested.
We may also use contact details to follow up on an inquiry or order request when that communication is directly related to the customer relationship.
How information is handled
We do not treat customer information casually. Access is limited to what is reasonably needed to support service, website function, and communication related to the order or inquiry.
Third-party services may be involved for website hosting, analytics, payment handling, or communication tools when required for normal business operations.
Your choices
If you need to update submitted information, correct delivery details, or ask a question about how your information is being used, contact Durant's Flowers directly through the contact page.
Because floral orders often involve timing and recipient details, it is helpful to make correction requests as early as possible.